Nettie

Meet Nettie, our virtual assistant

Nettie answers questions about Safety Net Home Care and points you to the right page. She may also help with everyday questions, such as explanations or writing help. She is a virtual assistant that uses artificial intelligence. She is not a person.

What Nettie can help with

What Nettie cannot do

Nettie is not a medical service, a nurse or a care coordinator. She does not give medical, legal or financial advice, she does not decide what care a person needs, she does not recommend one Independent Provider, and she cannot promise that an Independent Provider is available. When she answers an everyday question from general knowledge, she can be wrong, so please check anything important.

In an emergency, call 911. If you or someone you know is thinking about suicide, you can call or text 9-8-8 at any time in Canada.

Your privacy

You can use Nettie's buttons and links without typing anything. If you type a question, the recent messages in that chat are sent to our AI service provider so that it can write a reply. We do not store the text of your chats. Please do not type health details, home addresses or payment details. The Ask our team to contact me form is separate from the typed chat: what you enter there goes only to Safety Net Home Care and is not sent to the AI service. Section 25 of the Privacy Policy explains more.

Prefer to talk to a person?

Call (365) 470-9980 or visit the contact page.


Safety Net Home Care. Call (365) 470-9980. Compassion. Dignity. Trust.