For Partners

For hospitals, discharge teams and community partners

Some people leave a hospital stay or a care conversation needing practical help at home that is not medical. Safety Net is one private-pay way for a family to arrange it.

What it is

A platform where families choose Independent Providers of non-medical home support, such as companionship, meal preparation, light housekeeping, transportation, respite care and personal care, and book them directly.

How Independent Providers are checked

A person on our team reviews every Independent Provider before they appear. Each must show current government photo ID, a police Vulnerable Sector Check issued within the last 12 months and proof of liability insurance of at least $2,000,000. Some also add a care credential, First Aid and CPR, a driver's licence or vehicle insurance, each shown as a badge once we have checked it. We check again when a document expires. A badge means we reviewed that document. It is not a guarantee of skill or conduct.

What it is not

Safety Net is not a home care agency, not a medical or clinical service, and not a substitute for publicly funded home and community care. We do not assess care needs, make care plans or give medical advice. Availability depends on which Independent Providers are active in each community.

Independent Providers run their own businesses. Safety Net does not employ, schedule, supervise or direct them.

How a family uses it

They browse or answer a few questions in Find Care, choose whom to contact, and send a booking request. Their card is held and charged only if the Independent Provider accepts. The Independent Provider's rate and the Safety Net platform fee are shown separately before they pay.

For your team

You are welcome to share this page and our service list with families as one of several options. We do not ask a referrer for any personal or health information about a patient or client. Safety Net does not pay or accept referral fees.

Privacy and access

We follow Canadian privacy law and work to meet Ontario's accessibility standards. Our Privacy Policy and Accessibility Statement are linked in the footer.

Contact

Call (365) 470-9980, or use the Contact page.


Safety Net Home Care. Call (365) 470-9980. Compassion. Dignity. Trust.